Refund and Returns Policy

Due to the nature of digital products, all sales are final.

Once a purchase is completed and access to your template has been delivered, we do not offer refunds, exchanges, or cancellations.

Digital Product Acknowledgment

By purchasing from this website, you acknowledge that:

  • You are purchasing a digital product
  • No physical item will be shipped
  • Access to your product is provided immediately after purchase

Because of this instant access, refunds are not possible.

Customer Responsibility

Before purchasing, you are responsible for:

  • Reviewing the product description carefully
  • Ensuring you understand how Canva works
  • Confirming the template meets your needs

Canva Usage

All templates are designed for use in Canva. We are not responsible for issues related to:

  • Canva account access
  • Canva platform changes
  • User editing errors

Support

If you experience any issues accessing your template or believe there is a problem with your file, contact us. We will assist in resolving any genuine issues.

Chargebacks

Initiating a chargeback for a valid digital purchase is considered a violation of this policy. We reserve the right to dispute chargebacks with proof of delivery and access.

Agreement

By completing a purchase, you agree to this refund policy.