Help Center

Only the fields and elements identified as editable on the listing can be changed. Many Canva templates allow changes to wording and text formatting, while illustrations, backgrounds and dimensions may be fixed. Ready-to-print files may not be editable. Ask before purchasing if a particular change is important to you. 

Where the listing supports digital sharing, export or use the finished JPG or PNG and send it by your chosen messaging or email service. Check the downloaded image on a phone to ensure the details are readable. Do not share the reusable Canva template link or access PDF. 

 Use is governed by the listing and our License and Usage page. Personal use is the default. Planner use applies only when expressly included or approved in writing; one purchase then covers one event for one client. A new purchase is required for each additional client event unless written permission grants broader use. Read the full license: https://partytemplateshop.com/pages/license-and-usage 

 Unless a listing expressly states otherwise, products are digital. Printed invitations, signs, frames, easels, envelopes, props and other event supplies are not included. Mockup photographs show possible presentation ideas. 

 Colors can vary with screens, paper, ink, printer settings and lighting. Exact matching is not guaranteed. Print a test on your intended paper before the full quantity. If the downloaded file seems incorrect or materially different from the listing, contact us. Read our Color Disclaimer: https://partytemplateshop.com/pages/color-disclaimer 

 We do not ordinarily offer change-of-mind refunds after digital files or access have been delivered. If access is missing, a link fails or a file is incorrect or defective, contact us with your order number so we can investigate. Your applicable consumer rights remain unaffected. Read the full policy: https://partytemplateshop.com/pages/refund-and-returns-policy 

 Contact us with the changes you have in mind before purchasing. We can confirm whether the request is possible, any additional cost and the expected timeframe. Do not assume customization is included in a standard template purchase. 

 No. Template links, editable source files and access PDFs may not be distributed to guests, clients or other businesses. Share only the finished files permitted by your license. For help, use https://partytemplateshop.com/pages/contact or email invites@traciacreative.com.